Show notes

Organisational culture – or – is our design medium rather than pixels or code. Kim Goodwin joins us on the back of her UXLx 2018 talk “Values are the ” to discuss how we can enable organisations to make the decisions that allow great UX to happen.

We discuss the importance of influencing the people who make the big decisions, the need for designers to develop their “soft skills”, what it means to be humans-centred versus metrics-centred, and the power of self-reflection.

(Listening time: 34 minutes)


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