Stop talking about empathy – UX Planet

I’ve recently come to dislike the word empathy when it’s used in design and research. This might sound like quite an odd thing to say, given how I make my...

The Importance of Failure – UX Planet

Listen on Spotify | iTunesNo one likes to fail. So how is that gamers can spend 80% of the time failing and still love what they are doing? — Jane McGonigalIn the...

Decisions and distractions – UX Collective

Reduce clutter and focus on the things that matterPhoto by Levi Price on UnsplashWe live in the world where brands are trying to get a fraction of our attention. We are often...

Information architecture and grief — a UX case study

I lost my mother to lung cancer in 2015. About 4 months passed between the time she told me about her cancer and the day she died. It was a...

looking at video games for better onboarding experiences

Very mild spoilers for Red Dead Redemption 2 prologue, Spider-Man PS4 and The Legend of Zelda: Breath of the Wild.Interaction designers try to create experiences that can be used right out...

How to become a UX designer – UX Collective

There are so many awesome aspects of working in UX: Fulfilling and creative work, flexibility, variety — not to mention the high salary.Since you’re here it’s safe to assume that you’re already...

The oath of design – UX Collective

A hypothetical code of ethics for design at scaleSame as ecological impact, design has a responsibility to our digital environments. Photo by Henry & Co. on UnsplashAs technology proliferates throughout our cultures...

Shared lessons for actors and user researchers – UX Collective

How I apply acting lessons to my user research practice.It’s a Monday evening and my first day of acting class at the Berkeley Repertory Theater. Jack, our instructor, starts our...

Take the guesswork out of workshop design – UX Collective

The #1 way to ensure a smooth-running workshopUse thisI’ve facilitated workshops for many years now, and while I’m always tweaking activities, structure, materials etc., it’s rare that I come across...

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