Because they would like the share mistakes and successes with the broader museum community, the Studio team has made the decision to document in real-time all aspects from formative evaluation and user research, through prototyping all the way to deployment.
Benchmarking of existing expertise is a very important element of formative research, so the past few weeks the team has been performing a literature review of current thinking and writing on the topic. They have been aggregating these resources into a best-practice library — a chatbot book club of sorts.
Studio is a collective of cultural technologists working to support a culture of innovation throughout our museums, which include Carnegie Museum of Art, Carnegie Museum of Natural History, The Andy Warhol Museum and the Carnegie Science Center.
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