8 basic steps to manage

Introduction

The ability to manage projects and teams is a valuable asset in the industry today, as organisations are continuingly faced with complex problems that require collaboration between professionals to solve it (Wheelan, 2016). The collaboration often is complex, because it involves a multidisciplinary team with various nature way of working, different perspective and skill background, personal preferences and structures (Nancarrow et al., 2013). It is important to understand that dealing with teams means dealing with people, and therefore understanding people comes rst before everything else (George, 2012). This will discuss culture in working place and provide the essential steps and tools to manage projects and teams. Although the effectiveness of the relies on the team dynamics, it will provide a practical overview of managing projects and teams.

Integrative Model of Group Development (IMGD) by Susan Wheelan

STAGE 1:

  • Getting to know each other
  • Finding out and understanding about the group’s objectives, values and rules
  • Respect for leadership
  • Including all team members in the process

STAGE 2:

  • Forming subgroups
  • Competitive in the team
  • Increasing conflicts
  • Leadership changes
  • Passive aggressive action
  • Aggressive feedbacks

STAGE 3:

  • Clarity in objective and tasks
  • Understand how to deal with the conflicts
  • Cooperation and collaboration in working
  • Building up team member’s work
  • Forming a stronger relationship with team members

STAGE 4:

  • Solving problems collectively as a team
  • Decision makings are made as a group
  • Constructive feedbacks
  • Safe and secure working space
  • Clear communication

Characteristics of Team

A team is a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold each other mutually accountable. — (Katzenbach, Smith and Smith, 2015)

1. SHARED PURPOSE
 
Setting a purpose that is agreed by all team members is a crucial team foundation to improve productivity and effectiveness of the team (Royal College of Physicians, 2017).

2. CLEAR UNDERSTANDING OF OBJECTIVES & ROLES
A team with a clear understanding of their objectives and roles improve the level of job satisfaction and motivation in working (Borrill et al., 2000; Holbeche and Mayo, 2011).

3. MUTUAL RESPECT
Respect empowers team members to define their identity and gain confidence in the team (Ellemers et al., 2011).

4. SHARED VALUES
Acknowledge the strength, weakness and belief in team members creates a positive team dynamics (Molyneux, 2001; Royal College of Physicians, 2017).

5. DIVERSITY
Multiple roles and skill sets among team members reduce individual dependency on others and encourage autonomous working (Ayinde and Oke, 2017; de O. Melo et al., 2013).

8 steps to manage project & team

1. KNOW YOUR TASK

Ask the 5W + 1H

2. PICK YOUR TEAM

Use the Strength Development Inventory Triangle to understand the characters of team members

3. SET TEAM FOUNDATION

Team Canvas as a culture foundation

4. CHECK-IN & CHECK-OUT

Check-In & Check-Out

5. KANBAN BOARD

Kanban Board inspired by the Toyota manufacturing system

6. SELF-ORGANISED TEAM

Scrum Team & Design Sprint

7. DAILY STAND UP

Daily stand up to check the status

8. REFLECTION & FEEDBACK

Reflection and constructive feedback within the team

References

Ayinde, O. and Oke, A. (2017). Preferred Team Roles of Construction Team Members in Selected Higher Institution Projects. International Journal of Built Environment and Sustainability, 4(2).

Borrill, C., West, M., Shapiro, D. and Rees, A. (2000). Team working and effectiveness in health care. British Journal of Healthcare Management, 6(8), pp.364–371.

de O. Melo, C., S. Cruzes, D., Kon, F. and Conradi, R. (2013). Interpretative case studies on agile team productivity and

management. Information and Software Technology, 55(2), pp.412–427.

Ellemers, N., Sleebos, E., Stam, D. and de Gilder, D. (2011). Feeling Included and Valued: How Perceived Respect Affects Positive Team Identity and Willingness to Invest in the Team. British Journal of Management, 24(1), pp.21–37.

George, B. (2012). The Importance of EQ over IQ. [online] YouTube. Available at: https://www.youtube.com/watch?v=5XqXsLnDV-U&feature=youtu.be [Accessed 23 Jun. 2018].

HI Toolbox. (n.d.). Reflection: Team. [online] Available at: http://toolbox.hyperisland.com/reflection-team [Accessed 27 Jun. 2018].

Holbeche, L. and Mayo, A. (2011). Motivating People in Lean Organizations. Elsevier Science & Technology.

Katzenbach, J., Smith, D. and Smith, D. (2015). Discipline of Teams. Boston: Perseus Book LLC (Ingram).

LeanKit. (n.d.). What is a Kanban Board? | LeanKit. [online] Available at: https://leankit.com/learn/kanban/kanban-board/ [Accessed 19 Jun. 2018].

Mendonca, C. (2016). About self-organizing teams. [online] Scrum.org. Available at: https://www.scrum.org/resources/blog/about-self-organizing-teams [Accessed 27 Jun. 2018].

Molyneux, J. (2001). Interprofessional teamworking: what makes teams work well?. Journal of Interprofessional Care, 15(1), pp.29–35.

Nancarrow, S., Booth, A., Ariss, S., Smith, T., Enderby, P. and Roots, A. (2013). Ten principles of good interdisciplinary team work. Human Resources for Health, 11(1).

Royal College of Physicians (2017). Building effective teams. British Journal of Healthcare Assistants, 11(12), pp.610–615.

Team Canvas. (2015). Team Canvas — Bring Your Team on the Same Page. [online] Available at: http://theteamcanvas.com/ [Accessed 26 Jun. 2018].

TotalSDI. (n.d.). TotalSDI: Strengths-Based Assessments. [online] Available at: https://totalsdi.com/ [Accessed 26 Jun. 2018].

Tscheck.in. (n.d.). Checkout tscheck.in. [online] Available at: http://tscheck.in/ [Accessed 26 Jun. 2018].

Wheelan, S. (2016.). Creating effective teams. 5th ed. London: SAGE.

Workfront.com. (n.d.). Project Management 101: The 5 Ws (and 1 H) that should be asked of every project! | Workfront. [online] Available at: https://www.workfront.com/blog/project-management-101-the-5-ws-and-1-h-that-should-be-asked-of-every-project [Accessed 27 Jun. 2018].



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