The ability to manage projects and teams is a valuable asset in the industry today, as organisations are continuingly faced with complex problems that require collaboration between professionals to solve it (Wheelan, 2016). The collaboration often is complex, because it involves a multidisciplinary team with various nature way of working, different perspective and skill background, personal preferences and management structures (Nancarrow et al., 2013). It is important to understand that dealing with teams means dealing with people, and therefore understanding people management comes rst before everything else (George, 2012). This guide will discuss culture in working place and provide the essential steps and tools to manage projects and teams. Although the effectiveness of the guide relies on the team dynamics, it will provide a practical overview of managing projects and teams.
- Getting to know each other
- Finding out and understanding about the group’s objectives, values and rules
- Respect for leadership
- Including all team members in the process
- Forming subgroups
- Competitive in the team
- Increasing conflicts
- Leadership changes
- Passive aggressive action
- Aggressive feedbacks
- Clarity in objective and tasks
- Understand how to deal with the conflicts
- Cooperation and collaboration in working
- Building up team member’s work
- Forming a stronger relationship with team members
- Solving problems collectively as a team
- Decision makings are made as a group
- Constructive feedbacks
- Safe and secure working space
- Clear communication
Characteristics of Effective Team
A team is a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold each other mutually accountable. — (Katzenbach, Smith and Smith, 2015)
1. SHARED PURPOSE
Setting a purpose that is agreed by all team members is a crucial team foundation to improve productivity and effectiveness of the team (Royal College of Physicians, 2017).
2. CLEAR UNDERSTANDING OF OBJECTIVES & ROLES
A team with a clear understanding of their objectives and roles improve the level of job satisfaction and motivation in working (Borrill et al., 2000; Holbeche and Mayo, 2011).
3. MUTUAL RESPECT
Respect empowers team members to define their identity and gain confidence in the team (Ellemers et al., 2011).
4. SHARED VALUES
Acknowledge the strength, weakness and belief in team members creates a positive team dynamics (Molyneux, 2001; Royal College of Physicians, 2017).
Multiple roles and skill sets among team members reduce individual dependency on others and encourage autonomous working (Ayinde and Oke, 2017; de O. Melo et al., 2013).
1. KNOW YOUR TASK
2. PICK YOUR TEAM
3. SET TEAM FOUNDATION
4. CHECK-IN & CHECK-OUT
5. KANBAN BOARD
6. SELF-ORGANISED TEAM
7. DAILY STAND UP
8. REFLECTION & FEEDBACK
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