ONE Design is a content where One, the eighth-largest in the United States, shares (many) inspiring stories of how their Path designers “impact lives with humanity, simplicity, ingenuity – and empower people to have better control over their money.”

Selected stories from the portal:
Designing for the Human Side of Banking – Inside the Design Culture at Capital One
How Do We Think Better about the Future(s)?
Designing Eno – How Capital One made an SMS chatbot customers can text 24/7 to check in on their money.
Foresight doesn’t happen in a vacuum
Figuring Out Content Strategy – as applied to Capital One’s Home Loan Product
Download Our Guide to Experience Mapping (site)
Download Our Guide to Service Blueprinting (pdf)

Find even more content on adaptivepath.org.

The post ONE Design: a portal on Adaptive Path’s work with Capital One Bank appeared first on Putting people first.



Source link https://blog.experientia.com/one--portal-adaptive---capital-one-bank/

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