Soft skills are very important nowadays. Employees need not only to have special skills but learn to manage their own emotions and successfully cooperate with their peers.
When you pay attention to your soft skills, you decode your full potential. Problems may and will occur and you should learn from that experience. How to pass the real-life exams, save your time and energy, you will learn from this article.
Are You Solving the Right Problems?
Gather as many details as you can to observe the situation from different points of view. After that, you will successfully find an appropriate solution. For example, company’s managers may perceive the problem as a skill-set issue but after exploring, they’ll figure out it is a motivation problem. This a huge difference and that problems require various treatments.
The Best Techniques
You will fall in love with this solution: stop doing anything and reflect a little bit. When you’re struggling with the problem, it is helpful to step back and see the bigger picture. This helps to gain new insights and handle things better. Experts say that our brain absorbs the experience and delivers the best way to solve an issue when you’re calm. So, stop torture yourself, go for a walk, to the gym, etc.
Professor Stew Friedman shares the outcomes of the Total Leadership program: when you observe your interactions, you generate creative ideas. Besides, it allows you noticing fresh opportunities for the changes. The great effect: better performance and work/life satisfaction.
Another approach is discovering a range of possible solutions. This is a kind of brainstorming that motivates to capture valuable ideas from the pool of random thoughts. Simple solutions are the best.
The third technique is face-to-face collaboration and transparent relations. To talk in person is difficult for the millennials, introverts and shy people. But this is an integral part of the success: to clear things up, to understand another person’s perception of the situation.
Stages to Solving a Problem
The University of Kent found a great model of problem-solving. First of all, you need to assess the problem. Your goal is to identify the nature of a problem and desired outcomes. Good judgment requires deep vision and meaningful analysis of the situation.
Then, break down a challenging issue into little, more manageable parts. It will help you to move from one case to another to close all unresolved problems.
The third step is decision-making: what you can do and how. After that, make a plan of actions for yourself and delegate responsibilities when it is possible.
In the end, evaluate results, review the problem and feel free to keep working on the issue. Many people try different approaches to make things run smoothly.
Problem-Solving Skills for IT Professionals
At Diceus, we have corporate culture when people can share their feelings and resolve issues fast and easy. We value open employees with high level of emotional intelligence and it helps to build great work processes.
From a technical mindset, emotions aren’t very important. Mainly, when you are working on fixing bugs or other routing tasks. But empathy is still significant skill even for the IT professionals.
The best advice you can receive to refine your emotional intelligence skills when you don’t know how to start: just work on your listening skills. Ask questions, be proactive and you’ll understand a person better. Then, learn to share your thoughts and work on the compromises. These simple steps will create a healthy atmosphere in a team.
Safe environment when employees may share all crazy ideas is critical. When each worker has a voice, leaders develop the desired result: curious and engaged team members.
Challenge Your Beliefs and Stereotypes
Tony Schwartz, the president and CEO of The Energy Project, advises to examining your convictions. So, try to see your blind spots and what other thoughts may be true.
Many people tend to default to what they believe. Their biases prevent successful collaboration and badly influence their work relationships. The best thing to do in such situations is starting embracing the issue from various points of view. Over time, people strongly believe that their beliefs are factual. Moreover, many of them see what they want to see and have the wrong perception of the life. So, open your eyes to see the real picture of the possible.
Let’s sum up. Problems are an integral part of your work and we need to learn to cope with them. Explore the situation, step back when you stuck to solve the issue, brainstorm possible solutions. There are many wonderful approaches out there to gain new insights about your challenges and have better relationships at work.