This year I completed an Immersive UX course at General Assembly, in London. For the second project on the course, I was given the task of designing an app for one of my classmates. The app’s aim was to help my classmate with a day to day problem in their life. I paired up with Ismail and through talking to him I found out that his problem area was exercising. So I decided to take on the challenge and dive deeper into this area, with the hope of designing an app as a possible solution for him!
The timeline for the project was a 2-week sprint. I followed the Double Diamond process, splitting up the 2 weeks into workable chunks.
The first stage of the project was the ‘Discover’ stage. In this stage, I worked with Ismail to research the problem. I interviewed him several times and also developed an experience map to hone in on the specific areas within the problem that affected him the most.
From the map it was clear to see that Ismail’s emotional journey was at its lowest in the first two stages, ‘deciding to exercise’ and ‘organising exercising.’ From Interviewing him about these stages the 3 key reasons why he found this part of his journey the hardest were:
- He prefers exercising with friends — likes the social aspect & the support system
- If his friends are not free to workout he will not workout by himself — lacks confidence, feels uncomfortable, less productive
- Struggles to organise/find the time to go — would like to have a rough schedule, but doesn’t pre-plan with friends. When organising to workout he talks to his friends using multiple apps, making it complicated.
He said that he found these stages so tiresome that often he found it easier to not exercise at all.
To ensure that the design would help Ismail, I highlighted 3 tasks that the app needed to do. This allowed me to ensure that Ismail’s key pain points were being addressed in the correct way.
The app needed to:
The final part of the Define stage involved me developing a scenario in which Ismail would use the app. This scenario was then used to create a user flow. The user flow helped pinpoint the screens I then went on to design and test in the Develop stage.
In the develop stage, the focus was on designing the app. I designed several different prototypes from paper prototypes through high-fidelity prototypes. Each level was tested and the findings from each round of testing were used to develop/improve the app.
The key theme behind the app was incorporating gamification. This was because when I interviewed Ismail he had told me about his love for gaming and how he often played games instead of working out. Therefore I thought if i tied to app to something he loved to do that would do 3 things:
- Motivate him to workout by rewarding points in order to compete against friends to progress up a leaderboard.
- Builds his confidence by rewarding him with more points if he works out alone.
- Help organise workouts by providing a method of chatting with friends in the app.
Below are 2 examples of screens, the home screen and the ‘start workout’ screen. Here you can see each level of prototype that was designed and some of they key findings/improvements from testing. This process was repeated for each screen of the app.
Once the mid-fidelity prototype had been tested and improved the focus moved into developing the high-fidelity visual design. This process involved creating mood boards and style guides. This process also involved user testing and below you can see the final outcomes.
The final stage of the project involved me presenting the process I went through during the sprint to my class and Ismail. The story was told of the different stages and key insights and decisions were highlighted. I also ran through the high-fidelity prototype, showing how the app would be utilised following the scenario I created for Ismail.
Below you can see the final screens that were designed for the app.
Ismail was really pleased with the final outcome, he said he would definitely use the app to help him workout. In addition he was really impressed with the aspect of the app that helped build up his confidence to workout more by himself.
If you would like to know more about this project or are interested in working with me, you can find me on LinkedIn and we can grab a coffee!
Source link https://uxdesign.cc/designing-an-app-for-one-specific-user-ux-case-study-f4b8bd33acee?source=rss—-138adf9c44c—4